Our Process

Step 1: We start with a conversation

We begin by listening. You know your business best, and we want to hear your story, your goals, and what makes you unique. This step is all about you sharing what matters, just a real conversation. From there, we’ll translate your vision into a digital strategy that works.

Step 2: A digital audit — I take a look under the hood

Think of this step like a check-up for your digital presence. I’ll review your website, search results, reviews, and even peek at what your competitors are doing. You don’t need to dig into any of this, I’ll handle it, then bring back clear, easy-to-understand insights we can talk through together.

Step 3: Building the right plan

Once I know where you are today, I’ll put together a plan that’s right for you. It might be a full redesign, a simple refresh, or ongoing support. You’ll always have a say about what gets published, but you’ll never feel overwhelmed. My job is to make the process clear and easy, so you can decide what feels right.

Step 4: Design & build

We design or revamp your website so it looks professional, loads quickly, and works beautifully on desktop and mobile. Behind the scenes, we’ll also optimize for SEO and Generative AI search, so your business shows up where people are looking. You get to see the vision come together.

Step 5: Website launch & visibility

When it’s time to launch, we make sure everything works smoothly and that your business is visible across Google, maps, reviews, and emerging AI search tools. You don’t need to worry about the tech — we’ll take care of it, while keeping you in the loop.

Step 6: Staying by your side (optional)

Some clients prefer a one-time project, others want an ongoing partner. If you’d like, I can keep your site updated, refresh your content, and check in regularly to make sure your online presence is always working for you. Think of it as having someone quietly tidying up your digital space in the background, so it’s always ready to welcome new customers.